Privacy policy

Privacy policy

This Privacy Policy (here and after – the Policy) aims to inform visitors on our website www.eropgroup.at (here and after – Erop Group) about the processing purposes and the legal basis for lawful processing of personal data.

Erop Consulting e.U., Burggasse 25, 9020 Klagenfurt am Wörthersee, Austria

In the company Erop Group we value your privacy by keeping your personal information safe. This Policy is subject to changes and additions at any time without notice. All our online activities relating to processing of personal data are in accordance with European consumer protection laws with regard to the processing of personal data and on the free movement of such data, as well as with Council of Europe Conventions and national legislation of the Republic of Croatia. The Policy regulates the use of the personal information Erop Group receives from you when visiting or using Erop Group website, or providing us with personal data in any other way.

Manager and Data Controller

The data controller (here and after – the Controller) is a company Erop Consulting e.U., Burggasse 25, 9020 Klagenfurt am Wörthersee, Austria.
If you have any questions about the use of this Policy or about the rights you can exercise arising from this Policy, please contact us at: office@eropgroup.at

What we collect and recive

1. Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.

2. Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.

3. Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Personal data

Personal data' means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person.
The Processor, in accordance with the purposes stated below in this Policy, collects the following personal information:

Data about the user's use of the website of the Controller (the dates and times of visits to the website, the visited pages i.e. URLs, the time spent on a particular page, the number of pages visited, the total time spent on the website, performed actions on the website).

The Processor collects or processes your personal data only if he obtains your permission, e.g. when you continue to use our web page.

We also obtain your personal data through cookies on our website. For further information on how we use cookies.
The Processor collects only those personal data that are relevant and necessary to fulfill the purpose for which they are processed.

Purpose of personal data processing

The Processor collects and processes your personal data for the purpose of improving and upgrading our web page.

Cookies

Cookies are invisible documents that are currently saved on your hard disk and allow us to recognize your computer the next time you visit the web site. We use cookies only to collect information used for the use of the website.

Notification to the supervisory authority in the case of data breach

In the case of a personal data breach, the Controller shall notify this to the supervisory authority competent unless the breach is unlikely to result in a risk to the rights and freedoms of individuals.

If a criminal offence is suspected in case of a violation of Personal Data protection, the Controller will immediately notify the police or the competent prosecutor’s office.

If a high risk violation of Personal Data protection occurs involving the rights and liberties of individuals whose Personal Data we process, the Processsor will inform the individual of such violation without any undue delay. The notice to the individual must be written in clear and plain language.